Monday, June 8, 2009

Project Communication

Communication management has four phases called

  • Communication Planning

  • Information Distribution

  • Performance Reporting

  • Managing Stakeholders



Communication Planning
This describes how information is collected and distributed. For this


  • Identify all project stakeholders and their information needs.


  • Determine the different interests and roles of each stakeholder.
    (Who need what information when)


Project Communication Plan







Stakeholders Reporting Requirements Reports/Metrics Reason

Communication Plan has,

  1. Stakeholders

  2. Information Requirements

  3. Type of Reports

  4. Availability

  5. Medium


Project Metrics
Quantitative metrics of some attributes of the project.
Scope, schedule, budget, quality, risk and resources.

How to gather information about metrics?
Project team members must submit periodic reports or time cards that describes what tasks they worked on, the time spent, resources, etc
Data can collect from expense reports, invoices, purchase orders, etc.

Meyer (1994) says "Trying to run a team without good measurement system is like trying to drive a car without a dashboard."

Advantages of Metrics

  1. Team can get idea about the progress of the project

  2. Team can design their own metrics with the approval of PM

  3. Metrics allows to track the project progress.

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